

I have given all the information I can think of about myself and my company. I have tried reporting all of these issues to Microsoft every way I can think of. It has been doing this last one for ages. Running this app might put your PC at risk". And then says "Microsoft Defender SmartScreen prevented an unrecognised app from starting.

(3) However, now if you download the file on a web browser (other than Microsoft Edge because they're still blocking it), when you come to run it, you get another screen (blue this time) from Microsoft Defender Smartscreen which says "WINDOWS PROTECTED YOUR PC" (in big letters). Windows Defender (in its updated virus definitions at least) no longer is reporting any problems with the file. We of course at once submitted the file to Windows Defender, and to be fair they responded quite quickly. We had previously submitted the file to VirusTotal and all 64 AV programs had pronounced it clean. (2) If you downloaded the software using another browser, when you tried to run it, Windows Defender said it contained a trojan virus. We have reported this several times, but it's still happening. It has been reported to Microsoft for containing harmful programs that may try to steal personal or financial information". It gives the name of the download site (our bucket) and then says "Microsoft recommends you don't continue to this site. (1) If a customer using Microsoft Edge clicked on the download button to download the installation program from an Amazon S3 bucket, Microsoft Defender SmartScreen put up a big red screen saying "THIS SITE HAS BEEN REPORTED AS UNSAFE" (in big letters). The following happened when we just released a new version of the software. We always have a valid code signing certificate and we always sign both the program itself and the installation program. Actually recently it seemed to have got much better. I've had my share of false positives from AV programs in the past and have done everything we can to avoid that happening. Customers buy a licence and download the software from the Internet. I have just released a new version of my software. I write and sell a (Visual C++) software product.
